How to get recipient link to which email channel or email template via code?

2025/08/15 2:47 AM

I want to get recipient email link to which email template but I've try to import many thing but can not get it, but we can add it in email item, so I think we must there a way to get it, is it correct?

Environment

  • Xperience by Kentico version: 30.8.0

  • .NET version: 9

Tags:
Email marketing Email channels

Answers

2025/08/15 5:10 PM

I'm not sure I understand what you're trying to do from your screenshot and description.

Can you link to some documentation that describes the feature you're working with?

2025/08/16 6:07 AM

Yes, I follow this document to send email but don't where we can get ContactInfo data
https://github.dev/Kentico/community-portal/blob/main/src/Kentico.Community.Portal.Admin/Froala/CustomRichTextEditorConfiguration.cs
because you can check my question, Kentico require input recipient but we can not get it related to Email Channel or Email template

2025/08/16 12:12 PM

It's not clear to me how the CustomRichTextEditorConfiguration (which you linked to above) relates to ContactInfo data.

If you are trying to send an email to a recipient, you need to set up recipient lists and subscription forms for your visitors.

Review the email marketing guide in our docs for more information about this topic.

2025/08/18 1:12 PM

It still is not clear to me what you are asking about.

The SupportEmailSender class that you linked to makes sure emails are sent to website visitors when they submit a form. That form is not created with the Form Builder, which is why I need to programmatically send the email in code.

If the form was created with the Form Builder I could use an automation or form autoresponder, and both are configured in Xperience's administration UI, not in code.

The email recipient data for the email sent in SupportEmailSender comes from the form data submitted by the visitor. There's nothing special going on here. The ContactInfo comes from ContactManagementContext.CurrentContact as you can see in the source code.

2025/08/19 2:40 AM

Sorry for my explanation,

I mean I follow this document "SupportEmailSender.cs" can get many data but can't get recipient email ([email protected]), do we have anyway to get it via code?

1.00

2025/08/19 3:38 AM

The "Send to" field? That field is a recipient list, not an individual email address. It represents all the subscribers the email is sent to.

I'm not sure what you're trying to achieve but it doesn't seem like the correct use case for Xperience by Kentico.

Read the documentation about email channels which should clarify how these product features are intended to be used.

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